Updated as of March 15, 2023

Returns and Exchanges:

• For refunds: A $3 flat fee is applied for shipping and processing.
• For store credit: We provide a free return label.
• For exchange: We provide a free return label.

Returns

If within 60 days of delivery you change your mind and the garment is:

• Not tried on
• Unworn
• Still in its original packaging
• Unlaundered
• Has its original tags

Then we'll be happy to refund you to the original payment or issue you a store credit.

Please allow 14 days for us to process your return. 

Exchanges

If within 30 days of delivery you change your mind and the garment is:

• Not tried on
• Unworn
• Still in its original packaging
• Unlaundered
• Has its original tags

Then follow the Exchange Process below to request an exchange.

*All Returns and Exchanges are subject to approval.

*Exchanges are final and cannot be returned.

How do I make a return or exchange?

For US Customers:

1. Go to our Returns Center (https://www.c-in2.com/apps/returns).
2. Enter the Order # and your Email Address.
3. Follow the instructions on the page.
4. After your request has been approved, you can ship using your preferred shipping method. Or, you can print a label from our Returns Center.

For International Customers (including Canada):

International orders are Final Sale.

To ensure a safe and prompt return or exchange, please:

• pack items carefully into a tough box; 
• use a traceable method to keep track of where your return is; and 
• include your order number (if you are requesting an exchange, please note the new items that you would like). 

Then send all items for returns or exchanges to:

If your order was incorrectly shipped or has damaged items, it is important that you return them to us in the same condition that you received them to ensure a full refund.

Exceptions To Return Policy

For orders placed on Amazon.com, please visit amazon.com/returns to request return authorization.

Any items purchased as Final Sale may not be returned or exchanged.